Do we need to integrate with our pharmacy software?
No. RxFlavor is a standalone web app that runs alongside your pharmacy management
system—no PMS integration is required. Your existing software remains the system of
record. Patients typically enter through your pharmacy QR code or a secure link; staff
review Flavor Requests and alerts when intervention is needed.
Is RxFlavor an EMR or a patient record system?
No. RxFlavor is not an EMR and is not designed to hold a patient chart. It supports
the Medication Success Journey: flavor preferences, administration education,
check-ins, and optional internal references so your team can find prior history.
Security, access, and any BAA requirements are covered during onboarding.
Does RxFlavor calculate doses or screen interactions?
No. RxFlavor does not calculate doses, prescribe treatment, screen interactions, or
make clinical recommendations. It helps patients successfully take compounded
medications through flavor guidance, education, and follow-up. The pharmacist
retains final judgment on every selection.
Does AI make the final flavor decision?
No. RxFlavor is designed as pharmacist-controlled decision support. The initial
recommendation uses structured patient preferences, pharmacy context, restrictions,
and transparent ranking logic. As outcome data grows, AI may assist with pattern
detection and ranking improvements, but the pharmacist remains responsible for the
final selection.
How do you explain why a flavor was recommended?
Every recommendation is shown with the inputs behind it: what the patient selected,
what they reported avoiding, what the pharmacy has available, and how much
comparable outcome data exists. When evidence is limited, RxFlavor says so rather
than presenting a confident-looking number it cannot support.
When does follow-up happen, and is it required?
Follow-up is optional and consent-based. It only happens if the patient or caregiver
agrees at the end of the Flavor Wizard. Check-ins are sent on a configurable
schedule—often around a few days after the first dose and again later in
treatment—asking about administration difficulty, not whether the medication
clinically worked. RxFlavor does not know refill dates.
What happens during the 14-day free trial?
You get full access to your plan for 14 days. Enter your payment information today —
you won't be charged until your trial ends, and you can cancel anytime before then.
There are no setup fees and no long-term contract.
What if the patient doesn’t have a smartphone?
Use the QR code at the counter on a pharmacy device, or walk through the Flavor
Wizard with the caregiver directly. Delivery is flexible—SMS, email, or in-person
QR.
We already offer custom flavors. Why add this?
More choices are not the same as the right choice—and flavor is only the first step.
RxFlavor helps you select a flavor based on what the patient reported, then supports
them through Administration Guides and check-ins so administration problems surface
early instead of after the patient quietly gives up.
Do you offer pricing for multiple locations?
Yes. Multi-Location plans include volume pricing and a dedicated success contact.
Contact sales
for a custom quote.
